How to order samples
Find a sample you like by browsing the website, click on the image of that sample and you'll be taken to it's description page, from here you'll find an 'add sample' button, click on it once and it will be added to your cart.
(6 free samples per customer, each sample must be a different fabric) Need more than 6 samples? No problem, we charge £0.80p per additional sample request up to a maximum of 12). You must then go through the checkout process, which will mean registering your postal address so we know where to send your samples. You will be given the option of a free sample checkout (unless you request more than 6 samples), choose this to proceed and place your order for free samples.
Samples cannot be refunded once an order has been placed, there is a cost to posting samples out which is why once they have been sent we cannot make any refunds.
Samples come from their respective fabric mills so will not arrive all at the same time depending on where they are sourced from.
Samples are mostly sent 2nd class with a few mills electing to send 1st class, we have no control over this process and politely request the customer be patient whilst these arrive.
Please note that customers who checkout with 6 free samples and then attempt to checkout again for another 6 free samples will have their orders automatically cancelled. Please allow 7 days before ordering another 6 free samples or pay the 80 pence per additional sample required.
If you need any help, don't hesitate to give us a call on 0191 489 7227, email: email@example.com or use our contact form.